Is Tenant Shield a replacement for a lawyer?
Tenant Shield generates jurisdiction-specific legal documents, demand letters, and tribunal preparation materials. For standard tenant issues — maintenance demands, rent increase challenges, deposit disputes — it produces professional-grade output. For complex cases involving discrimination, personal injury, or criminal matters, we recommend consulting a lawyer. Tenant Shield helps you prepare and save on legal costs either way.
Are the documents jurisdiction-specific?
Yes. Every tool references actual legislation — Ontario's Residential Tenancies Act (RTA) and LTB forms, BC's Residential Tenancy Act and RTB, Alberta's RTDRS, and state-specific US tenant protections. Eviction analysis references proper N4/N12/N13 forms for Ontario, RTB forms for BC, and equivalent for other jurisdictions.
What is the Incident Log?
The Incident Log lets you build a chronological, legally formatted record of landlord violations — harassment, maintenance failures, illegal entry, and more. Each entry is timestamped and formatted for tribunal evidence. You can export the entire log as a formatted document ready for your hearing.
What is Live Web + X Intelligence?
Pillar 6 uses Firecrawl to search the live web — pulling current rental comparables, tenant law updates, local legal aid resources, vacancy rates, available listings, and housing news. Grok X Search adds a second layer by pulling live X/Twitter conversations — what other tenants are experiencing, tribunal outcomes, and housing policy discussions. Available on Advocate plans.
What is Grok X Search and how does it help tenants?
Grok X Search pulls real-time X/Twitter data into 11 of Tenant Shield’s tools. When you analyse an eviction notice, check a lease clause, or research market rents, Grok adds live social signals — what other tenants are discussing, trending tribunal strategies, landlord red flags, and housing policy debates. It runs automatically alongside Firecrawl and degrades gracefully if unavailable.
Can my landlord see that I'm using this?
No. Your account, documents, and incident logs are completely private. We don't share any data with landlords, property managers, or third parties. Your data is encrypted in transit and at rest.
Can I cancel anytime?
Absolutely. All plans are month-to-month with no annual contracts, no cancellation fees, and no lock-in. Cancel from your dashboard at any time.
Do you have a student discount?
Yes! Our Student plan is $9.99/month — perfect for college students signing their first lease, dealing with roommate disputes, or recovering deposits. You get lease clause analysis, rights tools, and move-in/out protection. A .edu email is required to verify student status. The student plan is part of Shield Student, which gives you access to student pricing across Resume Shield, Clarity Shield, Tenant Shield, Creator Shield, and Business Shield.